Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
Wheelchairs
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So we are going to be looking at the use of a wheelchair. So my patient, Doy, this is her wheelchair. There are many, many different designs. Wheelchairs can be matrix-ly folded and molded to the person's back, so they have very, very comfortable seating, especially if they are going to spend long, long periods of time in a wheelchair. It has to be made sure that the actual chair is the right size for the person, because if the person's body is too big for the chair, constantly their legs will be pushed against the outside and inside of the chair and that actually can actually cause pressure sores to occur, so the chair should be measured properly. It could be that she, Doy, would need to sit on a very soft blanket because of long periods on there. Now a cushion, which has some sort of airflow or is a very soft and micro memory, so it folds and fits properly to the person's bottom. And then, yeah, so there's no pressure on the size of the chair because that's where, as I said, pressure sores can start happening. Now this chair comes with foot-plates, so the person would not have to lift their feet off the floor. But again, as Doy would not be able to use her legs, that is what the foot-plates are there for, to keep her feet away from the floor. So as we are walking and moving, it doesn't make any things to prevent us from pushing her along. The chairs come with brakes, so they are on the outside of the chair. This model, most brakes, they move forward. So it would be easy for Doy to actually put her own brakes on, because she can just go forward and then pull it back to actually release it again. Brakes are off on both sides, double check before you try and move the person. So our principle of moving and handling is this is a pushing situation. So to push someone, I am not going to try and just use my upper body strength, I am going to use my big muscles, my gluteus maximus or my buttocks and my quads, which are my thighs. So I am right-handed and right footed, so I am going to use my right foot as my push off. And that will be arms are in necessary close to the body still. I need to look where I am going and then I am going to say to Doy, "I am just going to start moving you now, Doy." So again, she is aware, she does not throw her arms out, because she feels like she's being moved and she was not aware of. My right foot is gone back, as I am right-handed and right-footed and that is going to be the leg I am pushing off on somewhere. When I am ready, I am just going to keep my elbows close to the body and I am going to push off on where right leg and then I am going to push Doy forward. So once we are going, we go a nice steady pace. There's no need to rush or to race, it depends on the terrain, the area, the surface, all those come into consideration. I should be looking forward, so I can see where I am going, so I can avoid anything and also prepare Doy in case I am going to change surfaces. So if we are going to go from, say, a flat ground to cobblestone, where it might be starting to getting a little bumpy, inform Doy of the change in surface, so she knows what to expect. It's about good open communication and good use of the chair. So once we get to where we are going, we would say, okay, if Doy is able, "Could you put your brakes on for me, Doy?" So if you just push it forward, well done. And on the other side, fantastic. Now Doy is not going anywhere and we are in a nice, comfortable position.
Understanding the Proper Use and Handling of a Wheelchair
In this guide, we'll be exploring the proper use and handling of a wheelchair, using our patient Doy as an example. It's important to remember that wheelchairs come in many different designs, each tailored to the user's needs and comfort.
Ensuring the Right Wheelchair Fit
Comfort and fit are of utmost importance in a wheelchair, especially if the user spends prolonged periods in it. The chair needs to be correctly sized for the user. If the chair is too small, it can lead to uncomfortable pressure against the legs, which can lead to pressure sores. The chair should be properly measured to fit the person.
Comfort Enhancements: Cushions and Blankets
Using a cushion with airflow or made from soft micro-memory material can greatly enhance comfort by conforming to the user's body shape. A soft blanket may also be required for those who spend extended periods in the chair.
Understanding the Features of a Wheelchair
Most wheelchairs come with footplates to keep the user's feet off the ground, especially useful for those with limited use of their legs. This prevents obstruction during the chair's movement.
Utilising Wheelchair Brakes
Brakes are another crucial component of wheelchairs, typically located on the outer side. They're designed for easy operation - pushing forward to engage and pulling back to release. Before moving the person, always double-check that the brakes are disengaged on both sides.
Moving and Handling the Wheelchair
Moving someone in a wheelchair requires proper technique to avoid strain. Use your large muscles, such as the gluteus maximus (buttocks) and quads (thighs), instead of just your upper body strength. For right-handed and right-footed individuals like me, the right foot acts as the primary 'push-off' point.
Always keep your arms close to your body and maintain a steady pace. Consider the terrain and surface while pushing. Inform the user about any surface changes to ensure they're prepared. Good open communication is vital for a smooth journey.
Coming to a Halt
Once you've reached the destination, ask the user to engage the brakes if they're able. This ensures that the wheelchair stays stationary and that the user is secure.
Understanding the proper use and handling of a wheelchair can significantly enhance the user's comfort and overall experience.