Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
Surface Cleaning
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It is very important to make sure that all surfaces are cleaned correctly, and also any medical equipment that is being used, that needs to be cleaned. Now, this could include chairs, it could include the actual items you are using or we are just washing a surface down like this. Now there are lots of different products you can use. Now the first thing you need to consider is, do you need to wear gloves? Some of the products you can use, you would need to wear gloves just to protect your hands because they are quite powerful. But the first thing to do is look and see whether that is an issue. Now if you were to actually physically need to disinfect a particular item, you may use something like this, which is a pre-done solution. So you would mix this up according to the actual instructions on the back. And the way these pots work is you just loosen off the caps and you force up the measured amount into this container here, and you pour it out of this side rather than out of this side. That way, we can ensure that we get exactly the right amounts of the cleaning agent and then make sure you put that with the correct amount of water. This is a spray that you physically spray onto a surface then clean off with a cloth. So, you would spray over the area, wipe it over with the cloth, making sure that you pick up as much as you can within the cloth itself, and then follow the instructions on the unit themselves, because some of these would have different instructions on how you use and much you actually put onto the surface itself. Other options would be the wipes. Now these work by just pulling a wipeout of the pot, and then they normally just tear off. What you got here is a wipe that you can just rub down onto a surface. It is wet, and it will then evaporate once you have actually cleaned the surface. So you can lay that over to your hand, rub it over the area, or you can fold it, and then you can wipe a particular area, and then fold it back on itself. So you are always dealing with a clean surface the whole time with the wipes. Now with things like the wipes, you need to dispose of them correctly. So again, make sure you put these into the waste disposal with the correct area, it may well be the hazardous waste disposal. Although this is a cloth, you are still gonna have maybe blood or body fluid or something on there that you need to clean off. Once you have actually dealt with any type of cleaning, then make sure you clean your hands correctly and then dry your hands. Also, with any of these products, always make sure you carefully read the instructions to make sure there are no allergy problems or that you make sure you mix components within this to water at the correct ratios.
Guide to Proper Cleaning and Disinfection in Healthcare Settings
This guide provides comprehensive instructions on cleaning and disinfecting surfaces and medical equipment to maintain a safe and hygienic environment.
Importance of Correct Surface Cleaning
Key steps to ensure thorough cleaning:
- Consider the use of gloves based on the cleaning agent’s strength.
- Assess the need for disinfection of specific items and surfaces.
Using Disinfectant Solutions
Procedures for preparing and applying disinfectants:
- Follow the instructions to mix the correct amount of disinfectant with water.
- Use a dedicated container to measure and mix the solution accurately.
Application of Cleaning Agents
Different methods for effective cleaning:
- Using sprays: Apply on the surface and wipe off with a cloth, adhering to the product’s instructions.
- Utilizing wipes: Ensure each swipe uses a clean surface of the wipe for maximum efficiency.
Disposal of Cleaning Materials
Safe and appropriate disposal:
- Dispose of used wipes and cloths in designated hazardous waste disposal units.
Post-Cleaning Hand Hygiene
Essential steps to follow after cleaning:
- Thoroughly wash and dry hands following cleaning activities.
Understanding Product Instructions
Importance of adhering to guidelines:
- Carefully read instructions to avoid allergic reactions and ensure proper mixing ratios.
By following these guidelines, healthcare workers can ensure a high standard of cleanliness and safety in their working environment.
- IPOSi Unit one LO2.1, 2.2 & 2.3
- IPOSi Unit one LO3.2