Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
What are Blood Borne Pathogens?
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Bloodborne Pathogens are microorganisms, such as viruses, that are present in human blood and can cause disease in humans. These pathogens can easily be transferred from one person to another if the circumstances are right and you cannot usually see that someone has them in their blood as they show no signs or symptoms. These pathogens include, but are not limited to, hepatitis B, hepatitis C and HIV, which stands for human immunodeficiency virus. Remember Bloodborne Pathogens are not in everybody fluid but you must take care and therefore we always assume that they are in their blood to ensure safety. When we refer to these bloodborne pathogens we are also talking about other bodily fluids, especially those visibly contaminated with blood as they have the potential to transmit disease. For example, some other fluids are Cerebrospinal fluid, which is the fluid that surrounds the brain; synovial fluid, this fluid lubricates joints. Pleural fluid, this is the fluid found in the Lungs, Amniotic fluid which is found in the Uterus surrounding a baby and finally, Semen, vaginal secretions and urine can also transmit disease. Diseases can also be transmitted through blood or any body fluid contaminated with blood together with anybody fluid that you cannot easily be recognised. You should always assume that any of these fluids have potentially infectious material in them and handle them as if they can give you hepatitis B and C and HIV. One of the primary ways of transmitting Bloodborne Pathogens is with Sexual contact. Other ways are when a contaminated sharp object cuts or punctures the skin, for example with a needle stick, the use of illegal drugs, and a cut from broken glass or a bite. Or when an infected body fluid gets into an open cut or mucous membrane, which is found in the eyes, mouth, ears or nose and when a contaminated object touches inflamed skin, acne, or skin abrasion.Finally, Intact skin is an excellent first defence against disease, as Bloodborne Pathogens cannot “soak” through your skin. The problem is you never know if you have a small cut that could allow the infection to pass through.
Bloodborne Pathogens: Risks and Precautions
Understanding Bloodborne Pathogens
Bloodborne Pathogens are microscopic organisms, such as viruses, found in human blood and capable of causing diseases in humans.
- Transmissibility: These pathogens can spread easily from one person to another, often without visible signs or symptoms.
- Common Pathogens: Bloodborne Pathogens include hepatitis B, hepatitis C, and HIV (human immunodeficiency virus).
- Precautionary Measure: Even though not present in every bodily fluid, it's crucial to assume their presence to ensure safety.
Transmission and Contamination
Aside from blood, other bodily fluids contaminated with blood can also transmit diseases:
- Examples: Cerebrospinal fluid, synovial fluid, pleural fluid, amniotic fluid, semen, vaginal secretions, and urine.
- Risk Awareness: Any bodily fluid, visibly contaminated or not, should be handled cautiously to prevent potential infection.
Methods of Transmission
Bloodborne Pathogens can be transmitted through various means:
- Sexual Contact: Primary mode of transmission.
- Sharp Objects: Contaminated sharp objects like needles can puncture the skin.
- Illegal Drug Use: Sharing needles during drug use.
- Broken Glass or Bites: Cuts from broken glass or bites can introduce pathogens.
- Mucous Membrane Exposure: Pathogens can enter through mucous membranes in the eyes, mouth, ears, or nose.
- Skin Contact: Contaminated objects touching inflamed skin or abrasions.
Protective Measures
While intact skin acts as a barrier against Bloodborne Pathogens, precautions are necessary:
- Vigilance: Regularly assess for any potential cuts or openings in the skin.
- Assumption: Treat all bodily fluids as potentially infectious and handle them accordingly.