Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
Chain of Survival
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The chain of survival is a concept just to show your role as a first aider in life support and also see what actually happens in the case of a sudden cardiac arrest. The chain of survival has got four levels to it. The first one is early access to the emergency services, the second part is early CPR, third early AED and the fourth early advanced life support. If we look at the first one to start with, early access to the emergency services. What this means is that you need to be calling emergency services as soon as possible, so as soon as you find out that this person is not breathing, you need to make sure that either the emergency services have been called or you're going to make that call yourself right now before delivering the CPR. There's no point in carrying on CPR if the emergency services aren't on their way. The second part is the CPR side. Now it's vital that the first aider delivers effective CPR so that when the emergency services do arrive they've actually got a patient which they can do something with. If CPR hasn't been carried out it's highly probable that the further links of the chains are not going to work. Now, often in first aid, this is where you'll stop. If you've got AED training as well, you could well be involved in the third link, which is early AED. An AED is an automatic external defibrillator. Now, the AED unit is something that may well be in your workplace, it may well be that the paramedics, ambulance service or a community responder have, it may be that you've got an AED unit in your community, so it's vital that this unit arrives as soon as possible. And what is does is it interrupts the abnormal twitching of the heart and hopefully resets the heart to beating normally again. The final link of the chain of survival is advanced care. This will be given by the emergency services themselves. This could be in addition to delivering the AED, they may well be using drugs, they've got oxygen or other treatments that they can give. This is far beyond first aid. As first aiders, we're dealing with the first two links of the chain of survival. The second two links are primarily done by the emergency services unless you do have AED available, in which case you could help on that third link. If anyone of the links of the chain of the survival are broken, then the chance of survival of the person is massively reduced. So if you call the emergency services and don't do CPR, then the effectiveness of the AED unit and also advanced care is going to be reduced, or if you just start straightaway with CPR but don't make the call, then the ambulance service are not going to arrive. For every minute of delay between when the person goes into sudden cardiac arrest to the time where the AED arrives, the chance of survival is dropped by 10%. This would mean if the ambulance is going to get there within the target time of eight minutes this person's chance of survival is only around about 20%, so what we need to is to make sure that all the links of the chain of survival are followed, we call that emergency services straight away, effective CPR until the AED unit arrives and the person's chance of survival is improved.
Understanding the Chain of Survival in First Aid
The chain of survival is a concept that illustrates a first aider's role in life support and the steps taken in sudden cardiac arrest cases. The chain of survival comprises four levels:
- Early access to emergency services
- Early CPR
- Early AED
- Early advanced life support
1. Early Access to Emergency Services
Call emergency services as soon as possible upon discovering a non-breathing person. Initiating CPR is crucial, but ensuring emergency services are on their way is vital.
2. Early CPR
First aiders must deliver effective CPR, ensuring that when emergency services arrive, they have a viable patient to treat. Without CPR, the remaining links in the chain may be ineffective.
3. Early AED
If you have AED (automatic external defibrillator) training, you may be involved in the third link. AEDs can be found in workplaces, with paramedics or community responders, or within communities. AEDs interrupt abnormal heart twitching, potentially resetting the heart to a normal rhythm.
4. Early Advanced Life Support
Emergency services provide advanced care, which may include AED, drugs, oxygen, or other treatments. This level of care goes beyond first aid. As first aiders, you primarily address the first two links, while emergency services handle the latter two, unless you have access to an AED.
Importance of the Chain of Survival
If any link in the chain of survival is broken, the patient's chance of survival drastically decreases. For every minute of delay between sudden cardiac arrest and AED arrival, survival chances drop by 10%. If an ambulance arrives within the target time of eight minutes, the patient's survival chance is about 20%. Ensuring all links in the chain of survival are followed improves the patient's chance of survival.
- IPOSi Unit two LO1.1