Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
Electrical Hazards
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There are about one thousand reported electrical accidents annually that occurred within the workplace in the UK and in 2022, thirty of these were fatal. Mains electricity, high voltage cables, batteries, static and even lightning can be found or occur in the workplace. The HSE reports show that the most common injuries and deaths come from direct contact with an electrical charge and can be a direct result of badly maintained equipment, especially portable electrical equipment. Other hazards include, items or machines encountering overhead power lines or the use of unsuitable electrical equipment in wet areas or areas where there is the risk of explosion. Hazards also include, working with live mains power or when the body encounters underground power lines while using hand tools or machinery. When a body part comes in to contact with or close to a live source of electricity the body becomes the link from live to earth and the electricity transfers through the body to earth. The body will convulse as the electricity passes through the muscles. A current as little as 10 milliamps will cause muscle contraction which can cause the hands, for example, to close around the source of the electricity so that the person cannot release it. The amount of damage or injury caused will depend on the size of the current passing through the body and the length of time that the person was in contact with the current. Also, the path of the electricity made through the body will affect what injury occurs. A current of as little of 60mA can be fatal if the conditions are wet because this reduces the bodies resistance and can affect the hearts electrical activity causing a cardiac arrest. Burns are also a problem as the electricity enters the body but also as it exits the body. These burns can be very severe as the electricity penetrates deep into the body these burns can be very painful and slow to heal. Electricity can also cause sparks, and this can result in fire or explosion. Portable electrical equipment is of particularly high risk due to a high level of wear and tear because of being moved. Items such as plugs, wires and where the wire joins the appliance can get damaged and result in damage exposing bare wires. Mains equipment is not the only electrical equipment that can cause serious injury, the HSE figures show that about 25 people a year are seriously injured by batteries. Batteries can be single-use or rechargeable and they can be sealed or contain harmful chemicals and acids. They can potentially explode after the terminals have been short-circuited. Some of the injuries caused by batteries include electrocution from high voltage battery packs, exposure to the chemicals in the batteries and the Hydrogen and Oxygen are usually produced inside the battery and this can cause an explosion. Precautions you can take are to wear gloves and suitable eye protection, aprons, and suitable boots in case of chemical spills. Make sure no metal objects fall and short circuit the terminals and keep ignition sources away from batteries and keep the area well ventilated. Fixed electrical equipment should be tested every 5 years or sooner when the risk assessment identifies the need. Portable equipment should be tested regularly according to the risk assessment and checked by users when they are used, and any problems be reported, and the equipment should not be used. The testing of electrical work equipment covers new equipment as well as second hand and includes machinery, appliances, tools, and installations. Activities include repair, modifications, servicing, and cleaning. Employees have the responsibility to report any faults, use equipment responsibly uses the equipment for the purpose it was designed and not to use faulty equipment. Employers must ensure that equipment is suitable for the job; installed and located in a safe area and that the equipment is used correctly, used for the purpose provided and they should carry out a risk assessment for its use including ergonomic and environmental tasks. Equipment must be well maintained and in an effective state of working order and the risk assessments should show the frequency of checks and maintenance carried out. Finally, all electrical maintenance and the use of electrical equipment must be by a competent person and recorded.
Electrical Accidents and Safety Measures in UK Workplaces
With approximately one thousand electrical accidents reported annually in UK workplaces, understanding and mitigating these risks is essential for safety.
Statistics on Electrical Accidents
In 2022, there were thirty fatal electrical accidents in UK workplaces, highlighting the need for rigorous safety measures.
Common Sources and Causes of Electrical Injuries
Electrical injuries often result from:
- Direct contact with electrical charges
- Poorly maintained equipment, especially portable electrical devices
- Encounters with overhead or underground power lines
- Use of electrical equipment in hazardous environments
Understanding Electrical Injuries
The severity of electrical injuries depends on:
- The current's size and duration of contact
- The pathway of electricity through the body
- External conditions like wetness which can reduce body resistance
Risks from Batteries
Approximately 25 people are injured annually from battery-related incidents, including electrocution, chemical exposure, and explosions.
Preventive Measures and Equipment Testing
Key safety practices include:
- Wearing protective gear such as gloves and eye protection
- Regular testing of fixed and portable electrical equipment
- Ensuring competent handling and maintenance of electrical devices
Employee and Employer Responsibilities
Responsibilities include:
- Employees reporting faults and using equipment responsibly
- Employers ensuring equipment suitability, safety, and proper usage
- Conducting risk assessments for electrical equipment use
Conclusion
Ensuring electrical safety in UK workplaces is a collective responsibility, requiring vigilance from both employers and employees to prevent accidents and maintain a safe working environment.