Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
Adult CPR Introduction
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CPR is a technique we'd employ if somebody is not breathing. CPR stands for cardiopulmonary resuscitation. The act of CPR is to push down on the chest, which squeezes the heart, which forces blood out of the heart, circulating it around the body. The heart can be divided into two sides: The right-hand side of your heart will pump blood to the lungs where it is oxygenated. Once it's been oxygenated, it comes back to the left-hand side of the heart where it's pumped throughout the body's arteries through the body's organs and capillaries and then it comes back to the heart through the veins into the right-hand side again. This continues throughout your life. The heart will beat faster if you exercise and slower as you rest. The heart is an amazing organ and functions no matter what you do, but things can go wrong with it. Your heart beats by firing small electric shocks across it to make it contract from the pacemakers within the heart. This makes the muscles contract causing the beating action of your heart. If there is a problem with your heart, like a blockage, then this can cause a disruption in the supply of oxygen-rich blood, or the heart can go into cardiac arrest when it actually stops beating normally. In around 85% to 90% of the time, the heart will go into what is called VF, ventricular fibrillation. This is described as an abnormal twitching of the heart. When the heart is in VF, it's quivering, it's not actually pumping any blood. When we deliver CPR, what we want to do is we have to push down into the breastbone, which in turn pushes on the heart to force the blood out of the heart and around the body. By delivering CPR, we're not going to start the heart again, we are just going to keep the body supplied with oxygen-rich blood. The only way we are going to start the heart is when a defibrillator is used and we try and interrupt this abnormal twitching of the heart allowing it to start beating again. The paramedics may deliver drugs to try and help the situation. CPR may sound technical, but the technique is very easy. You don't need to know if the heart is beating or what's happening in the heart, we just need to check if they are breathing. If they are not breathing, we commence CPR.
Cardiopulmonary Resuscitation (CPR): Saving Lives
1. Understanding CPR
CPR, or cardiopulmonary resuscitation, is a vital technique employed when someone ceases to breathe. Learn about its significance:
1.1 The Heart's Role
Your heart is a remarkable organ responsible for pumping oxygenated blood throughout your body. Discover how it functions:
- The right-hand side of your heart sends blood to the lungs for oxygenation.
- Oxygenated blood returns to the left-hand side of the heart.
- From there, it's distributed through arteries, capillaries, and organs.
- Deoxygenated blood returns to the heart through veins, completing the cycle.
1.2 Heart's Electrical System
Understand the heart's electric signals and its ability to contract:
- Electric shocks generated within the heart's pacemakers cause muscle contractions.
- These contractions are responsible for the heart's rhythmic beating.
- Blockages or disruptions can impair blood flow or lead to cardiac arrest.
1.3 Ventricular Fibrillation (VF)
In emergency situations, around 85% to 90% of cases involve VF, an abnormal twitching of the heart:
- During VF, the heart quivers, failing to pump blood effectively.
- CPR aims to maintain oxygen-rich blood circulation throughout the body.
- Reviving the heart requires a defibrillator and, sometimes, medications from paramedics.
2. Performing CPR
CPR may seem complex, but the technique is straightforward and can be a lifesaver:
2.1 Check for Breathing
You don't need to assess the heart's activity; simply determine if the person is breathing:
- If no breathing is observed, initiate CPR immediately.
- CPR's primary goal is to sustain oxygen supply to vital organs.
Remember, the heart's restart is achieved through a defibrillator or medical intervention. CPR keeps oxygen flowing until help arrives.