Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
Example of indirect cross contamination
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Now we are going to have a little example on the problems with cross contamination and how easy it is for you to spread a potential infection or pathogen across to somebody else. What I have done here is I have just handled a product with some ultraviolet dye on, so it would be just like you working in a kitchen, maybe, or maybe you have just been working in cleaning chemicals and there is something on you. So here it is not massively dirty, but what we have got is some dirt on my hands. What I am going to do is to go away, I am going to wash my hands, just as often as you would, because often when people wash their hands, they just literally just rub them over. They do not wash them thoroughly. Now, there are other videos where you can see how to wash your hands correctly, but the idea here is because this is an ultraviolet agent, you will be able to hold the light up, you will see the areas where just normal hand washing just does not clean. What we then can do is see how easy it is to then cross-contaminate something, even once you have washed your hands. If we just look at how contaminated my hands are, take in the UV light, if we just run it down, you will see where the contaminant is, it starts to glow. So you can see within the cracks of my fingers, within my fingerprints, it is there, if you turn my hand over you can see it going up my wrist, there is some specks of dust there, in between the fingers as well and the fingernails. This can be more of a problem with maybe if you are wearing a watch, when you are wearing a watch, you can maybe get the dirt underneath it, which is why you should take your watches and jewellery off. So there is quite a lot of contaminant on there. So now when we wash the hands, we will see how much of that we actually remove. So I have now washed my hands. I have just done a normal wash, dried them with a hot air dryer and I also wiped them with a towel, even. So what we have got here, if you look at my hands now, they look clean. There is no powder on them, so that they are nice and clean, but when we take the UV light and then we bring the UV light down over the hand, you can see it is starting to make it glow. You see how much is still on the backs of my fingers, in between my fingers and particularly around the nail beds. When we looked before we saw it coming up my thumb and what has happened is whereas it was just a few dots before, that has now expanded into quite a lot, because the actual contaminant has been spread over my hand. Looking at the palm of my hand, you can see how much of that is still there. And this was just a normal hand wash that you would do, not just a very, a weak one, just a fairly good hand wash, but it is because it has not been done correctly. So does that really matter? Well, yes, it does matter. Now, you approach someone, you think this person is clean. If I am going to be touching some food or I am touching somebody else, then I can potentially infect them. Example can be telephones. So hands now looks clean, pick up the telephone, put the telephone down. You cannot see anything on it. If we then take the UV light over it, as we bring it down, you will start to see and you can see where my hand has been, you will see that starting to glow. Just me picking that up once, this was completely clean before and now we have got a lot of the contaminant on it. So what would then happen if we got somebody else to then pick this up, they would then get that onto their hands. So they pick up the telephone, put the telephone down and then maybe they then put their hands to their mouths, touch a cut, eat, things like this, then the risk of getting this cross-contamination is very, very great. Now, this is just an example using UV, but this is a real problem. You have got to make sure you keep your hands clean. You have got to make sure if you are in a kitchen environment, you have to keep them clean between touching the likes of fresh meats to cheese or any other group and wash your hands correctly. If you are working in other environments, you need to make sure that your hands are completely clean and you wash them correctly. Need more advice? Watch the video on how to clean your hands, but you need to spend some time doing it. It takes at least two or three minutes to properly wash your hands.
Understanding Cross Contamination and Effective Hand Washing
This guide demonstrates the importance of proper hand washing in preventing cross-contamination, using an ultraviolet dye experiment as an example.
The Risk of Cross Contamination
How easy it is to spread infections:
- Handling products or working in environments like kitchens can lead to contamination on hands.
- Even seemingly clean hands can carry contaminants.
Demonstration Using Ultraviolet Dye
Visualising the problem:
- Ultraviolet dye used to simulate contaminants on hands.
- UV light reveals contaminants not removed by regular hand washing.
Observations Post Hand Washing
Understanding the effectiveness of hand washing:
- Even after washing, contaminants remain, especially around nails and wrists.
- Importance of removing accessories like watches to ensure thorough cleaning.
Implications of Inadequate Hand Washing
Consequences of not washing hands properly:
- Potential spread of contaminants to objects like telephones.
- Subsequent transfer to others who touch the same objects.
Advice for Proper Hand Washing
Effective hand washing techniques:
- Watch instructional videos for correct hand washing methods.
- Spend at least two to three minutes for thorough hand cleaning.
Proper hand washing is crucial in all environments, particularly in food handling and healthcare, to prevent the spread of infections.
- IPOSi Unit one LO2.1, 2.2 & 2.3