Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
Early diagnosis of Dementia and reporting
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Dementia diagnosis is difficult both for the individual involved and their loved ones to deal with, and in many instances, the reaction may understandably be despair. For others, however, it can provide a reason for their forgetfulness or explain why they have started to maybe have difficulty communicating. And for family members, it provides a reason for the changes in personality they have seen in a loved one. It is a fact that more and more people are being diagnosed with dementia, and the older we get the more we run the risk of developing Dementia, but this doesn’t make it an inevitable part of growing older. There are many different symptoms associated with dementia including confusion, communication problems, mood swings or anxiety but in some cases, these may be due to other treatable conditions. For example, confusion may be caused by an infection or low mood by depression. The number of people with dementia in the UK is expected to double in the next 30 years and there are many different forms of dementia. Recognising the early signs of dementia is not easy, as many of them can also be attributed to normal ageing, stress or depression. It's important to be aware of the early signs of dementia, as being diagnosed early can be a monumental help in treatment. We will now give you a list of symptoms that are often associated with the early signs of dementia. If someone experiences any of these, it is important to consult a doctor, where further investigation can then take place: - Issues with cognitive areas are early signs of dementia and should be brought to a physician's attention immediately. - Memory loss is one of the most common symptoms in certain forms of dementia. Whilst occasionally forgetting names or appointments is normal, for a person showing early signs of dementia, forgetfulness will occur with increasing frequency. - Finding it difficult to complete familiar tasks is another symptom. Everyday tasks can seem unfamiliar to someone displaying the early signs of dementia. - Language problems, where a person will forget simple words or use unusual terms. - Disorientation: a person with early signs of dementia will often be unaware of their surroundings, even in familiar places. - Complex mental tasks or ones that require several steps may become difficult to perform. - Poor Judgment or an inability to make sound decisions based on information is another possible symptom. - and finally, putting things in the wrong place is another early warning sign. Placing objects in inappropriate or nonsensical places, such as putting keys in the refrigerator are examples of such behaviour. Behavioural changes, can include major shifts in personality, behaviour and mood or energy. A noticeable shift in personality can be an early sign of dementia and although sometimes personality changes are hard to pinpoint, take note if the person isn't acting in accordance with his or her normal patterns of behaviour. Persons showing early signs of dementia can experience rapidly changing moods, with various emotions ranging from rage to sadness and then perhaps complete calm, all within a period of a few minutes. Also, sleeping for prolonged periods of time, sitting for hours watching TV or otherwise not speaking with anyone are other early warning signs. Dementia can be a symptom of multiple diseases and injuries and noticing early signs of dementia is critical to getting an accurate diagnosis and therefore the correct treatment. Reporting any concerns is vital, and you should discuss this with the relevant responsible people.
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Classifications of Dementia
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Risk factors affecting the chance of developing dementia
Understanding Dementia: Early Signs and Diagnosis
Challenges of Dementia Diagnosis
Diagnosing dementia is a challenging process for both individuals and their families:
- Emotional Reaction: The diagnosis can evoke feelings of despair or relief, offering an explanation for forgetfulness, communication difficulties, or personality changes.
- Rising Incidence: More people are being diagnosed with dementia, with age being a significant risk factor, although it's not an inevitable aspect of aging.
- Varied Symptoms: Dementia presents various symptoms including confusion, communication issues, mood swings, or anxiety, some of which may overlap with other treatable conditions like infections or depression.
Understanding Early Signs
Recognizing early signs of dementia is crucial for timely intervention:
- Cognitive Changes: Difficulty in cognitive areas can indicate early signs of dementia:
- Memory Loss: Increasing forgetfulness, beyond occasional lapses, is a common early symptom.
- Difficulty with Familiar Tasks: Struggling to complete everyday tasks that were once routine.
- Language Problems: Forgetting simple words or using unusual terms.
- Disorientation: Being unaware of surroundings, even in familiar places.
- Abstract Thinking Difficulty: Challenges in performing complex mental tasks or multi-step processes.
- Poor Judgment: Inability to make sound decisions based on available information.
- Misplacing Items: Putting objects in inappropriate or nonsensical places, such as keys in the refrigerator.
- Behavioural Changes: Noticeable shifts in personality, behaviour, mood, or energy can also be early signs:
- Personality Shift: Changes in behaviour inconsistent with usual patterns.
- Mood Swings: Rapidly fluctuating emotions, from anger to sadness or calmness.
- Altered Activity Levels: Prolonged periods of sleep or inactivity, excessive TV watching, or withdrawal from social interactions.
Importance of Early Detection
Early detection of dementia is crucial for accurate diagnosis and appropriate treatment:
- Multiple Causes: Dementia can result from various diseases and injuries, making early detection essential for effective management.
- Reporting Concerns: It's vital to discuss any concerns with managers or caregivers to ensure prompt evaluation and support.