Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
What is Dementia?
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As people get older, it is normal for them to slow down, to take longer to process information and to make decisions. In the normal course of events, to a certain extent, ageing affects sight, hearing, taste, smell, touch and movement, but this does not mean that a person is living with dementia. The term dementia is used to cover many different progressive conditions that affect the brain. These conditions cause a decline or reduction in abilities, including memory, thinking, reasoning and communicating, all things that can impair a person’s ability to carry out normal daily activities. There are two common types of dementia, Alzheimer’s Disease and Vascular Dementia. Alzheimer’s Disease is a physical condition named after Alois Alzheimer the doctor who first described it. In individuals with Alzheimer’s Disease, bad proteins build up in the brain, causing damage to the cell and their connections. It is the most common form of Dementia in people over the age of 65. Symptoms are usually mild at first but worsen gradually over time. Vascular Dementia is the second most common type of dementia and is caused by reduced blood supply to the brain cells, often due to strokes or TIAs, which are a series of small strokes. Brain cells need a constant supply of blood to bring oxygen and nutrients to it and when blood vessels leak or they are damaged or blocked, the blood cannot reach the brain cells and they eventually die. This causes problems with thinking, reasoning and memory. Symptoms of dementia may include the following; • Memory Loss – often this is one of the first symptoms that people around the person experiencing dementia become aware of. Family and friends often report their loved ones forgetting recent events, getting lost whilst out, repeating themselves, being confused and appearing not to pay attention or be able to follow conversations. • Communication problems - Many People experience problems with communication skills and get confused by using incorrect words for common things. People can also experience difficulty with reading and understanding • Changes in behaviour and personality may include mood swings, depression or anxiety and self-confidence may be lost. • Dementia can affect everyone and it is necessary for it to be correctly diagnosed, however some people will be living with undiagnosed dementia. The longer a person lives the more likely it is that they will suffer from some form of Dementia. However, Dementia can also affect younger people and it’s in this group that dementia can easily be overlooked. There is currently no cure for dementia. For people living with the condition, the experience can be affected by the attitudes and views of others. It is important to ensure that the focus should not be on the constant loss of abilities as this can encourage a negative experience of living with the condition. Dementia will affect every individual differently, this will depend on the type of dementia they have and also on the support they receive. There are other conditions that can affect memory, concentration or behaviour and these include but aren’t limited to Thyroid issues, infections and circulatory conditions, but these can all be treated effectively if they are addressed quickly. When an individual is showing symptoms that are associated with Dementia, it is important to visit a GP as quickly as possible.
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Classifications of Dementia
Understanding Dementia and Its Impact
The Normal Ageing Process
As individuals age, it's common to experience a slowing down in cognitive processes and decision-making.
Defining Dementia
Dementia encompasses various progressive conditions affecting brain function, leading to a decline in cognitive abilities.
Types of Dementia
- Alzheimer’s Disease: Named after Dr. Alois Alzheimer, this condition involves the accumulation of harmful proteins in the brain, gradually worsening cognitive function.
- Vascular Dementia: Caused by reduced blood supply to brain cells, often due to strokes or transient ischemic attacks (TIAs), leading to impaired thinking and memory.
Recognizing Symptoms
Signs of dementia may include:
- Memory Loss: Forgetting recent events, getting lost, repeating oneself, confusion, and difficulty following conversations.
- Communication Problems: Difficulty using correct words, reading, and comprehension.
- Behavioural Changes: Mood swings, depression, anxiety, and loss of self-confidence.
Diagnosis and Management
Early diagnosis is crucial for effective management. Consultation with a GP is essential if symptoms associated with dementia are observed.
Attitude and Support
Attitudes and support significantly influence the experience of living with dementia. It's vital to focus on maintaining dignity and quality of life.
Other Conditions to Consider
Various medical conditions, such as thyroid issues, infections, and circulatory problems, can mimic dementia symptoms. Timely treatment is crucial for these conditions.