Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
DR ABC and the ABCD'S
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There are lots of mnemonics that can help you with first aid, and there are two main mnemonics with initial assessment and care. These are the doctor ABC and also the ABCDs. What we are going to do now is describe both of these They are designed as a reminder for what to do when you first approach somebody. We will first look at the doctor ABCs, and then we will briefly go over the ABCDs because they are very similar. Doctor ABCs start off with D for danger. When you are first approaching an emergency scene, you need to look out for any possible dangers that are going to cause you harm. These could be things like chemicals, glass, slippery floors, or even the person themselves, anything that is a possible danger. The next thing you need to do is the R which stands for response. This is where you are going to introduce yourself by saying, "Hello. My name is Keith. I'm a first-aider." Or maybe just give them a tap on the  collarbone and saying, "Are you okay?" You are trying to get some kind of response out of them through touch and also sound. Hopefully, you will get a response in this way. If not, the next thing you are going to need to do if they are unconscious is you are going to do the A and you are going to open their airway and then B to check to see if they are breathing. To do this, we use the head tilt chin lift. So you put one hand on their forehead and the other under their chin, tilt their head back to open the airway. What we are doing is drawing the tongue away from the back of their throat to clear their airway. Then we do the B which is breathing. Place your ear right down over their mouth, and you are looking towards the chest and you are able to do a breathing check for 10 seconds. So while you are doing this, you are looking, listening, and feeling for signs of breathing. If the person is breathing, then you can stop there and treat them accordingly. If they are not breathing, this is where you would do the C, which is CPR or compressions. We'll cover CPR and chest compressions in later videos. The final D is defibrillation. This is where you use an IED if one is available to deliver shock across the chest to hopefully start their heart beating again. The ABCDs work in a similar way. A stands for assess the scene. You are looking for any possible dangers. Also, it means apply your barriers to make sure that you have got your gloves on, and A also means airway. Again, head tilt chin lift. The B part is the breathing check, C will be CPR or chest compressions, finally, D is defibrillations if you have a defibrillator available. The S's stand for serious bleeding, shock and spine injury. These are all life-threatening conditions, and again we will cover all of these in separate videos. The use of mnemonics can be a useful tool and it doesn't matter which one you use or you can use them both but they are good tools to help you remember what to do in an emergency situation when you are dealing with any patient whether they are conscious or unconscious.
Essential Emergency Response Tools: DRAB and ABCDs
Understanding DRAB and ABCDs
When faced with an emergency, two crucial tools come to your aid, offering guidance on the necessary actions. These are DRAB and ABCDs:
DRAB - Danger, Response, Airway, Breathing
DRAB simplifies the initial steps in an emergency:
- D - Danger: Assess the situation for potential hazards.
- R - Response: Check for the person's response.
- A - Airway: Ensure the airway is clear.
- B - Breathing: Confirm if the person is breathing.
ABCDs - Airway, Breathing, Circulation, Defibrillation, Serious Bleeding, Shock, Spinal Injury
ABCDs provides comprehensive guidance for first aid emergencies:
- A - Airway: Start by opening the patient's airway, often obstructed by the tongue.
- B - Breathing: Check for signs of breathing; if absent, proceed to the next step.
- C - Circulation: Assess circulation and perform Compression or CPR if necessary.
- D - Defibrillation: Administer an electric shock for cardiac arrest.
- S - Serious Bleeding, Shock, Spinal Injury: Once the primary steps are addressed, focus on these critical concerns, all of which will be covered in detail within the course.
Conclusion
DRAB and ABCDs are valuable tools for guiding your response in emergency situations, helping you prioritize actions and address life-threatening conditions effectively.
- IPOSi Unit one LO4.3