Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
Infection Control Legislation
Unlock This Video Now for FREE
This video is normally available to paying customers.
You may unlock this video for FREE. Enter your email address for instant access AND to receive ongoing updates and special discounts related to this topic.
There are different legislations that apply to infection control and we are going to look at a few of these. Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (2013) is usually referred to as RIDDOR for short, under this regulation some occupational exposures to blood-borne viruses including HBV, HCV AND HIV are reportable to the Health and Safety Executive. Occurrences that must be reported under the Mandatory Scheme for Reporting Exposures include, · a dangerous occurrence, where exposure would qualify as an accidental release of a biological agent likely to cause severe human illness, · an over 3- day injury if exposure to the blood-borne virus resulted in the worker affected being absent from work for three or more days and or · if exposure to the blood-borne virus resulted in the worker acquiring the virus. Other Reportable Illnesses & diseases include: Outbreaks of diarrhoea, scabies, measles and sickness Certain Poisonings Some skin diseases such as occupational dermatitis, skin cancer Lung diseases including occupational asthma, farmer's lung or asbestosis Infections such as hepatitis, tuberculosis, anthrax tetanus And other conditions that could result from problems with infection control. The Contol Of Substances Hazardous to Health (or COSHH) Regulations 2002 apply to all work with substances hazardous to health (including microorganisms). The substances hazardous to health which a general practitioner and his staff might encounter include not only the chemical agents present in the workplace but also disease organisms brought in by patients to which staff might be exposed. COSHH information should be available where chemicals are stored. The regulations provide a comprehensive policy for the employer to "manage the risk". The object is to prevent exposure to hazardous substances if reasonably practical. If not, such exposure should be controlled adequately. Methods of control will vary, but the use of personal protective equipment such as gloves, gowns and aprons should be regarded as a last resort. The main features of the regulations are: To identify substances hazardous to health in the workplace To formally assess (in writing) the risk to employees from these materials To control adequately and monitor the risk To provide health surveillance where appropriate To provide adequate instruction and training Health and Safety Regulations require an employer has a duty of care toward his employees, service users and others who visit or work at the Care Home to provide a safe place of work, to train staff appropriately and to provide personal protective equipment under the Health and Safety at Work Act 1974. Adequate supervision and clear lines of communication are important factors. As a requirement of clinical governance, individual Care Homes are expected to develop their own customised infection control policy, which outlines the actual procedures used in their workplace. Finally, employers should also be concerned with environmental protection through their waste management strategy, and in particular, the collection and disposal of contaminated waste. There are other regulations that apply to infection control and you should consult your workplace policies and procedures to ensure you meet all that apply to you.
Infection Control Regulations: Overview and Compliance
RIDDOR Regulations
The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (2013), commonly known as RIDDOR, mandates the reporting of certain occupational exposures, including blood-borne viruses like HBV, HCV, and HIV, to the Health and Safety Executive.
- Reportable Occurrences: Includes dangerous occurrences and injuries resulting in absence from work for three or more days due to exposure to blood-borne viruses.
- Other Reportable Illnesses & Diseases: Outbreaks of various illnesses, poisonings, skin diseases, lung diseases, infections, and other conditions related to infection control.
COSHH Regulations
The Control of Substances Hazardous to Health (COSHH) Regulations 2002 apply to all work involving substances hazardous to health, including microorganisms.
- Scope: Covers hazardous substances encountered in the workplace, including chemical agents and disease organisms.
- Main Features: Identification of hazardous substances, risk assessment, adequate control measures, health surveillance, instruction and training.
Health and Safety Regulations
Under Health and Safety Regulations, employers have a duty of care to provide a safe working environment, appropriate training, and personal protective equipment.
- Key Responsibilities: Ensuring workplace safety, training staff, providing personal protective equipment.
- Infection Control Policy: Care homes are required to develop customised infection control policies as part of clinical governance.
Environmental Protection
Care homes and hospitals must also address environmental protection, particularly in waste management strategies and disposal of contaminated waste.
Ensure compliance with all relevant regulations by consulting workplace policies and procedures.