Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
Waterless hand gels
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Now, we are going to look at waterless hand gels. Now, in an ideal world, you would always wash your hands correctly using soap and water and you do it according to the correct method that we have showed in other videos. But if you are using hand gels, then this is what we are talking about now. Now, this is a standard pump action pot, but you can have pocket pots as well or a wall mounted hand gel dispenser. So if you are in a business or in hospitals, you will often see those on the wall and quite easily push your hand onto them and it will put the hand gel straight into your hand. There is others which are sensor ed, so you just need to put your hand near them and the gel will drop into your hand and others where you would put your foot down on a pedal and that will dispense the gel to you. Now, when you are using these gels, they are not a replacement to correct hand washing, but they are very, very useful. Now, they would not get away solid dirt on your hands but they will disinfect and clean your hands. Now, this particular one is an alcohol based gel but you will also get others which are non alcohol based gels. But you need to use the correct one for your workplace, so you need to check on your policies and procedures where you are working to make sure you use the right type of hand gel. When you are using this hand gel, it can sometimes dry your hands out, so some of them will have other substances in, aloe vera or other things to help, if you are using them regularly. But again, make sure that you have got no allergies to any other stuff that's put in them. So always carefully look at the ingredients to make sure you are buying the correct one for your use and also the correct one for the people who are going to be using the hand gel itself. Now with hand gels, it's only as good if it has actually got some in it, so always make sure that the gel station is full and it has got enough items in there, enough gel in it. So with these, when you get to very near the bottom, you might see a little bit in the bottom, but the pump will be completely useless. If it is the wall mounted ones, there's usually a window that you can actually see, you can see as the level starts to drop. Now, when you are using a hand gel like this, this particular one, it has got a twist, so you have it in a locked position or in an open position and then literally just push down and that will squirt the gel into your hand. So what you need to do is just first get it over the bulk of your hands. Now, if you are wearing rings or something like that, then you need to make sure you also get the gel underneath your ring or you can remove the ring. But just generally start and rub it over your entire hands, you will use exactly the same technique with this as if you were washing your hands. So the same technique, so you need to make sure that you are running through every part, so you can go over your thumbs, you can make sure that you are going through your fingers properly. So you wanna ensure that every single part of your hands are completely covered and also cover up your wrist just to make sure the gel has got on all of them. Now, you will find to start with, it depends on the actual brand of gel for it to spread very quickly, others may take a little bit longer and some of them tend to be a little bit sticky. If that is the case, just keep on wiping it over your hands. Avoid then wiping your hands on your trousers just to get rid of the gel, because now you are then re infecting any potential bugs that were on your trousers and they are going to get straight onto your hands again. So after a few seconds now, pretty much, that's gone from my hands. Hands are clean, but remember, this is great for keeping yourself clean, but if you are ever going to come in contact with another contaminant or if you are treating one person, or working with one person, moving to a different department, going through a different area, or dealing with another patient, then you need to make sure you gel your hands again. And if you are gelling your hands again, it is often a good idea to make sure you gel your hands in front of the patient, so they can actually see that you have gelled your hands and this always makes it a little bit more comfortable when they are then going to be touching you, they know that you are going to be... Have gelled. Now, if you are using gloves, then gloves will have a similar type of effect. You can gel on the outside of the gloves if you need to and gel your hands before you put the gloves on to make sure everything is nice and clean as well. But the main thing with anything like this is a preventative method and if you can avoid getting in contact with the item in the first place, then you do so. And remember, if there is any actual blood on your hands or anything else, dirt, you need to wash that off, because otherwise, you are going to just put the gel over the outside of it and there is a possibility that the actual blood that is on your hand has not directly come into contact with the gel because it has actually stuck onto your hand or under your fingernail. So, always make sure that your hands are visibly clean before you then use the hand gel.
Effective Use of Hand Sanitisers
Understanding Hand Sanitisers
Hand sanitisers, also known as anti-bacterial gels, are frequently employed alongside hand washing. However, it's vital to comprehend their properties and limitations to use them effectively.
1. Complementary to Hand Washing
Hand sanitisers are a useful addition but should not replace proper hand cleaning. They serve as a supplement to hand washing when washing is impractical or frequent.
2. Limitations of Hand Sanitisers
These sanitisers are most effective on clean hands. They can kill bacteria but are less efficient on dirty or greasy hands. It's essential to note that they do not eliminate norovirus.
3. Alcohol-Based Sanitisers
Commonly alcohol-based, these sanitisers come in various sizes, some even designed for easy portability.
4. Proper Application
To use hand sanitiser effectively:
- Squeeze: Open the container and dispense an appropriate amount into your hand.
- Rub: Thoroughly rub the gel into your hands, ensuring coverage between fingers, under nails, around thumbs, and the backs of your hands.
- Drying: The gel will quickly air dry, leaving your hands clean.
5. Wall-Mounted Containers
Hand sanitiser is also available in wall-mounted dispensers. To use them:
- Press: Push down on the front of the dispenser to release the gel.
- Application: Rub the gel onto your hands as instructed above.
6. Universal Wipes
Another option is universal wipes, which can be used on hands and surfaces:
- Retrieve: Open the packaging and pull out a wipe.
- Hand Cleaning: Wipe your hands following a similar technique to gel application.
- Surface Cleaning: These wipes can also be used to clean surfaces.
- Disposal: Dispose of used wipes following workplace guidelines.
7. Consider Moisturising Sanitisers
If choosing hand sanitisers, opt for those that include moisturisers to reduce the risk of skin damage from frequent use.
Explore our store for a selection of Alcohol Hand Gels to meet your needs.
- FPOS level 3 unit one LO4.3