Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
Choking in children
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There are two different types of obstruction that can be associated with choking. The first is mild airway obstruction. This could be a fishbone or a small object that has been caught in the throat. It is uncomfortable, may be painful and they may be distressed. The easiest way to find out if they can breathe is to ask them if they are choking. If they can talk, then they can breathe, so the best action is just to keep them calm, encourage them to cough, which would normally be enough to clear it. You can look in their mouth and if the obstruction is obvious, then you could remove it, but do not put your fingers deep into their mouth. A severe airway obstruction is far more serious and it means that something is stuck in their throat completely blocking it, and they are unable to breathe, talk, or cough and they will eventually become unconscious if the object is not cleared. So we need to do what we can to clear it.When dealing with choking on a child, it is basically the same as doing choking on an adult but there are some different considerations you need to take into account. To start with, the child is going to be a lot smaller. Because the child is smaller, you may need to kneel down behind the child in order to deliver the back blows and the abdominal thrusts. Also, the child is going to be very distressed and you are going to be distressed as well. Therefore, you may find the need to be quite forceful. The child may try and turn and fight against you while you're doing this, but you must get this obstruction out. To deal with severe choking you should stand behind them slightly to one side and ask them to lean forwards while you support their upper body with one hand, turn the other hand provide five sharp back blows between the shoulder blades using the heel of your hand. Check in between each one to see if the obstruction has been cleared. If the back blows haven't worked, you need to perform abdominal thrusts.To do this, you put both arms around the casualty and make a fist with one hand and place it in between their belly button and the bottom of their breastbone. Place your other hand on top of the fist and pull sharply inwards and upwards five times. Check each time to see if the obstruction was cleared. We perform abdominal thrust to force the air that is trapped in the lungs against the obstruction to hopefully force it out. If the obstruction remains, you will need to repeat the five back blows and five abdominal thrusts, checking between each to see if the obstruction has been cleared. If you cannot get the obstruction to clear, call the emergency services if you haven't already, and continue until they arrive. It may be possible to have a mobile phone on speakerphone so you can keep them updated. If the child loses consciousness, they will fall to the floor. Take care that you do not get injured while trying to catch them, but with a child, it may be easy to guide them down. If they're unconscious and not breathing, you will need to begin CPR. If you provide abdominal thrusts and successfully removed the obstruction, sit the child down and keep them calm. They will need to be checked up by a medical professional to make sure that the thrusts have not caused any injury.
Dealing with Choking: Adult and Child
Types of Obstruction
Mild Airway Obstruction: Involves discomfort, potential pain, and distress due to a partial blockage (e.g., fishbone or small object).
Severe Airway Obstruction: Represents a complete blockage, preventing breathing, talking, or coughing and may lead to unconsciousness if not addressed.
Dealing with Choking on an Adult
Assess Breathing: Ask the person if they are choking; if they can talk, they can breathe.
Encourage Coughing: Support and keep the person calm, encouraging them to cough to clear the obstruction.
Observe the Mouth: If the obstruction is visible, attempt to remove it without inserting fingers deeply into the mouth.
Dealing with Choking on a Child
Size Considerations: Kneel behind the child due to their smaller size; anticipate distress and the need for forcefulness.
Back Blows: Stand behind and to the side of the child, delivering five sharp back blows between the shoulder blades using the heel of your hand.
Abdominal Thrusts: Perform abdominal thrusts by making a fist and placing it between the child's belly button and the bottom of their breastbone; perform five sharp inward and upward pulls with the other hand on top of the fist.
Repeat If Necessary: If the obstruction persists, repeat five back blows and five abdominal thrusts, checking each time.
Emergency Actions
If Obstruction Persists: Continue attempts to clear the obstruction; call emergency services if not done already.
Loss of Consciousness: If the child loses consciousness, gently guide them to the floor, avoiding injury; initiate CPR if not breathing.
After Successful Removal
Assess and Calm: Sit the child down and keep them calm; seek medical attention to check for any injuries resulting from the thrusts.