Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
What is Child Abuse?
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Child abuse can be defined as the misuse of power and exertion of control by one individual over another within a close relationship. Sadly, at least one child dies from abuse every week and in most instances, the perpetrator is someone the child knows and trusts. Child abuse takes many forms, each with its distinct signs that a child or a young person is experiencing or at risk of abuse. Child abuse happens when a person who holds a position of trust or authority misuses his power to inflict emotional or physical harm on a child. The National Commission of Inquiry to Prevention of Child Abuse, Department of Health 1966, describes child abuse as anything which individuals, institutions or processes do or fail to do, which directly or indirectly harms children or damages their prospects of safe and healthy development into adulthood. Broadly speaking, child abuse falls into four legal categories, physical, emotional, neglect and sexual. A child may be abused or neglected by someone causing them direct harm or failing to act to prevent harm. Abuse can occur within a family, an institutional setting or the community, either by known individuals or in rare cases by strangers. Perpetrators could include family members, family friends, professionals, peers, online acquaintances, or institutions like schools or hospitals. Certain features suggest potential abuse, these can include imposition of age through developmentally inappropriate expectations on a child, overprotection, limiting a child's exploration and learning, denying a child, normal social interaction, a child witnessing or hearing ill treatment of another, severe bullying causing a child to frequently feel frightened or in danger and finally exploitation or corruption of children. Key indicators of abuse fall into four main categories, physical indicators, observable aspects of the child's appearance, behavioural indicators, the child's actions, social and family indicators, stress sources, and finally, parental indicators, the reaction when the concerns are raised. Additionally, abuse indicators for disabled children can include forced, feeding, unjustified or excessive physical restraint, rough handling, extreme behaviour modification and deprivation or misuse of essentials such as liquid, medication, food or clothing. Various symptoms, often presented in clusters could signify abuse, these include stress, behavior changes, inappropriate play, self-destructive behavior, problems with eating or sleeping, pseudo-maturity, depression or withdrawal and issues at school. Child Protection often files when the child abuse is not recognised, communication breaks down or policies and procedures are not adhered to.
Comprehending Child Abuse
Child abuse refers to the misuse of power or the imposition of undue control by one individual over another within a relationship of trust. Tragically, at least one child dies from abuse every week, often at the hands of someone they know and trust.
Defining Child Abuse
The National Commission of Inquiry to Prevention of Child Abuse, Department of Health 1966, defines child abuse as actions, or lack thereof, by individuals, institutions, or processes that directly or indirectly harm children or hinder their safe and healthy development into adulthood.
Types of Child Abuse
Child abuse generally falls into four legal categories: physical, emotional, neglect, and sexual. Abuse can be the direct result of harmful actions or the failure to prevent harm. It can occur within families, institutions or communities, perpetrated by familiar individuals or, rarely, strangers.
Perpetrators of Child Abuse
Abuse can be inflicted by a range of individuals, including family members, family friends, professionals, peers, online contacts, or institutions such as schools or hospitals.
Recognising Potential Abuse
Key features suggesting potential abuse include imposing developmentally inappropriate expectations on a child, overprotection, denying normal social interactions, severe bullying, and exploitation or corruption of children.
Indicators of Child Abuse
Signs of abuse are categorised into four main areas:
- Physical indicators: Observable aspects of the child's appearance
- Behavioural indicators: Changes in the child's actions
- Social and family indicators: Sources of stress
- Parental indicators: Reactions when concerns are raised
For disabled children, abuse indicators can include forced feeding, unjustified or excessive physical restraint, extreme behaviour modification, and deprivation or misuse of essentials.
Symptoms of Abuse
Various symptoms, often appearing in clusters, can signal abuse. These include stress, behaviour changes, inappropriate play, self-destructive behaviour, problems with eating or sleeping, pseudo-maturity, depression or withdrawal, and issues at school.
Failures in Child Protection
Child protection often fails when abuse is not recognised, communication breaks down, or policies and procedures are not followed.