Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- The Social Model of Disability
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Where to get help
- Learning Disabilities
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- Example of indirect cross contamination
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Summary and what's next
Assisted standing from a bed or seat
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Okay. So what we are going to show now is getting our patient, Di, out of the bed and then we are going to support to stand. So I am going to show you this as a one-person aide and then we are going to show you as a two-person aide. Okay? So in principle, first thing I need to do is make sure that Di has the ability to weight bear when she stands up and also be able to get herself into the seated position on the bed. So in principle, what we are going to look at first is I am just going to do a leg assessment. So what I need to ask Di to do is, can she bend her leg up for me, her knee up. So bend your knee up, Di. Push, push against my hand a little bit. That is brilliant, fantastic. Can you do the other side for me? Push against my leg. Now hand, thank you. Brilliant. Okay. Can you lift your leg up off the bed for me? So I am just placing my hand just on the shin. Okay, can you bring your leg back down for me? That is fantastic. Same thing on this side, leg up. And then, can you put your leg down? That is brilliant. Thank you, Di. Right. Can you just put your hands out in front of you for me on the bed? Can you push my hands up, please? Pushing up. Fantastic. Can you then push your hands down for me? That is fantastic as well. So I will be observing Di's facial expression as well to see if she is actually finding that very difficult to do, but I found that she has got good strength and ability there. So what we need to do first is we need to get Di onto her side and then she can get herself up in the seated position. So Di needs to go up onto her elbow. So when you are ready Di, if you can get up onto your side, onto your elbow. And then when you are ready, if you can come up into the more seated position. And then, can you bring your legs towards me? Yeah, cross your ankle. That is it. And then slide your legs around. And just when you are ready, push yourself up onto the bed. That is fantastic. Well done. Well done. Can you slide yourself a little bit towards the edge of the bed so you can get your feet onto the floor? Brilliant, brilliant. Okay, Di. So my position now then, if I am going to do it as a one person, I would come in next to Di. And if you can put your hand on top of my hand for me, Di, and then my hand goes to the small of Di's back. So what we are going to do is we are going to rock and we are going to do a ready, steady, and then on the third one stand, we stand together. Okay. So, ready, steady and we are going to stand. So all I am doing now is I am just giving Di the reassurance that someone is here to help her when she stands. Okay? It may be that we have got a frame that she is going to walk away with or it may be that I am just going to assist to walk her to the bathroom. So we are going to go at Di's pace, not my pace, and Di can just feel my reassurance. So that was a single person. So I am going to tag a second member staff. Can you sit back down on the bed for me, Di? Thank you. So we are going to bring Jay in. So Jay, if you can join me on the opposite side. So we will both come in. So tuck your... Make sure your thumb's tucked away. So inside... Outside hand holding on top, small of the back, so over your side, there we go. So feet firmly planted on the floor. And we are going to do the ready, steady, stand. So, ready, steady and stand. That way, that Di has that two-support and if we need to take her off to the commode, toilet, bathroom, wherever she needs to go, we can assistive walk Di to where she needs to be.
Assisting a Patient Out of Bed: A Comprehensive Guide
Let's delve into the step-by-step guide on how to support a patient named Di to stand and exit her bed, both as a one-person aid and a two-person aid.
Initial Patient Assessment
The first step is assessing Di's ability to bear her own weight and get into a seated position independently. This is done by performing a simple leg assessment. We ask Di to bend her knee, push against our hand, and lift her leg off the bed, repeating the process for each leg. We also ask Di to push against our hands with her own, both upwards and downwards. Observing Di's facial expressions during these exercises helps us determine her comfort level and the extent of her physical strength.
Assisting Di to a Seated Position
Next, we need to help Di move to her side, using her elbow for support. Once she is ready, we ask Di to move into a more seated position and bring her legs around, maintaining constant communication throughout the process. This results in Di sitting up with her feet on the floor, ready for the next step.
One-Person Aid to Stand
As a one-person aid, we place ourselves next to Di, asking her to put her hand on top of ours, while our other hand provides support at the small of Di's back. The subsequent process involves a rhythmic "rock and stand" motion on a count of three - ready, steady, stand. The goal here is to give Di reassurance and support as she stands, and the pace of further movement will be dictated by Di's comfort and readiness.
Two-Person Aid to Stand
When providing assistance as a two-person aid, we ask Di to sit back down. An additional staff member, Jay, joins on the opposite side of Di. Both supporters place their inside hand on top and their outside hand at the small of Di's back, ensuring thumbs are tucked away. Feet are firmly planted on the floor. Again, we use the "ready, steady, stand" motion. In this way, Di has two supports and we can assist her in moving to her next destination, such as a commode, toilet, or bathroom.